Hi, I'm Michelle!

Product Designer from New Zealand with 5+ years’ experience crafting coherent digital products and cross-functional clarity for complex environments across fintech and the public sector.

01 Selected Work

NZTE

Customer Financials

Transforming a manual financial collection process into scalable digital infrastructure

NZTE

Customer Needs Product Discovery Research

Mapping the invisible and uncovering opportunity for product solutions

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NZTE

Pallet Design System

Scaling and democratising NZTE’s new cross platform design system

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✸ More case studies

02 Testimonials

Cross functional clarity

“For a process that could have been an overwhelming time commitment or lacking in transparent, Michelle managed to keep everyone in sync in a way that was smooth, easy and felt second-nature. A dream to work with!”

Senior Engineer

Xero

Insights that unlock action

“Incredibly thought provoking and beautifully communicated piece of work! Super impressed, especially by the simplicity and clarity of the messaging.”
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Lead Design Researcher

Xero

Efficient facilitation

“Michelle turned what could have been a very 'rough around the edges' workshop, into a clear, strategic step forward. Thank you, Michelle - you legend!”

Digital Delivery Manager

NZTE

Project momentum

“I have to say that was one of the best workshops where real clarity on priorities and timings was discussed and agreed upon - look forward to seeing us smash some amazing mahi out over the coming months!"

Director

NZTE

✸ How I work

03 Beyond a 9-5

Writing

My writing practice helps me clarify how I think as a designer and keep the craft meaningful over time.

Illustration

A space for visual exploration through colour, form and composition beyond the constraints of corporate work.

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